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You can't cancel a order with them, they will not allow it. Caveat emptor You can't cancel a order with them, they will not allow it. They make most of their money from RMA's and re-stocking fees. You can't cancel a order with them, they will not allow it. They don't...
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1.0
I didn't like
  • Not being able to cancel order even though part was not in stock
#818547
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Bad company Beware of fradulent company making money on re- stocking of wrong, non shipped or existent parts. Using paypal does not work to protect you in this they figured out a way around them or have them on their payroll. Really lousy company, no customer service,...
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1.0
Menasha, Wisconsin
I didn't like
  • Being lied to about parts for my vehicle
#816702
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When I first viewed the product on their site it was at $70. I added it to my cart and it went up to $77. Should have been a clue to me but ordered anyway. Then a few days later and the transaction is pending in my paypal account, they send me an email that there has...
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1.5
I didn't like
  • I do not find any rating low enough
  • I did not like false information given
#796495
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Seat Belt Review

Gm Parts Giant
#797126
1.4
Details
Terrible service, waited a week for a part that was no longer available. Had to fight for refund.
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Auto Part Review

Gm Parts Giant
#783523
1.4
Details
Advertised and sold a discontinued part that they did not have. No reply to emails, had to call to get a refund or they would have just kept my money. Wasted ten days if my life dealing with them. Terrible customer service.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
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Turnaround Time
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Other Product Review

Gm Parts Giant
#735513
1.0
Details
I cant beleive this site still exists. Please save yourself the time and money. When something online looks too good to be true, it usually is.
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Gmc Duramax Fuel Injector Review

Gm Parts Giant
#676695
One of the injectors I got for my duramax started leaking after 12000 miles . GM wouldn't warranty it , I was left to pay 250 for another injector an over 2000 to find the leak . They all had just been replaced 12000 miles ago costing 4000
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I purchased a part from them. I received an email confirmation of the order and it was supposed to ship in 2 days. 3 days later, I received an email telling me that they increased the price and if I still wanted the part that I ordered, I would have to pay an...
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#770874
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Ordered some parts from this company. One of the parts was a paint to match. They had the VIN of the vehicle which would give the paint color info. They sent me a external door handle that was black and not white and now they won't own up to it. Will never do...
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1.0
I didn't like
  • I do not find any rating low enough
#768742
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The website advertised "set of four" center caps with Cadillac logo. I ordered one (1) because the ad said set of four. Only one (1) center cap arrived. When I called gmpartsgiant I was told the item was incorrect on the website and that it happens all of the time. I...
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#748079
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This firm is not for folks not used to buying GM parts. The parts listings are the same as a dealer sees. If you have your vin, it will be absolutely correct no matter how old. Well, at least back to 1990. I actually use this site to identify part nos. and buying trade...
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3.0
I liked
  • Gm warehouse type database
I didn't like
  • Attitude of order person
#742730
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THEY DON'T STOCK ANY PARTS! YOU WILL NEVER RECEIVE YOUR ORDER! IF YOU GET YOUR MONEY BACK WEEKS LATER YOU WILL BE LUCKY! DON'T BUY FROM! YOU WILL BE DISAPPOINTED 100%! AVOID AND BUY ELSEWHERE TO AVOID HEADACHES AND DELAYS IN YOUR PROJECT! I WOULD NOT RECOMMEND THIS...
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1.0
#715104
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I will never use this company again. I placed an order on 8/20 and when I checked on their website it showed as "processing". When I chatted on line with a rep on 8/25 (because it still showed as processing), I was told that my order was shipping that day. It is now...
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I didn't like
  • I do not find any rating low enough
#690031
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They sent me the wrong part for my truck and said it was a special order and would not refund me the money. They issued me a RMA to return it and I placed a new order for the correct part. They received the part on the RMA which I paid for shipping and was told I...
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1.0
I didn't like
  • I did not like false information given
#672817
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