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Delivery Service Review

Beware, this is a scam site, i purchased 2 seat belts, they charged me twice and i never got the parts, had to go to my bank to put a stop payment on the card, as they did not want to camcel the order either
1.7
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#985663
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these guys took $110 from my paypal account, only to send me an email later saying the part has been replaced by another P/N and they hit me up for $51 more. super shady- why would you TAKE my money for a part that DOESN'T EXIST i asked the customer svc rep. his...
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I liked
  • Site
I didn't like
  • Sold a part and took my money for a part that did not exist
#969529
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i called confirming that all parts were on hand prior to ordering. very expensive shipping as it came from 2 locations.very poor part diagrams. 1 of 3 parts received not correct. have sent 2 e-mails they have marked as follow up promptly, never heard from. 1 part is...
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Manchester, Kentucky
#939590
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It has now been over a week since I order a harness and it still hasn't shipped. They sent me an email saying they had to order the part from GM, which in their terms means the part is backordered, mind you nowhere in that email does it say backordered. I called them...
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1.0
#905244
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Ordered a new valve cover that was suppose to be new. They sent me a old recall valve cover that was cleaned up and spray painted. The cover was even warped. They are selling old parts and passing them as new. On the website GMpartsgiant.com they have no business...
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#883424
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I agree ONLY use paypal with GM Parts Giant. If you do not - then you will be left high and dry. Trust me on this one. If you have no other choice but to buy from these frauds, then use Paypal - or don't buy from them at all - it will be your only ONLY ONLY line of...
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1.0
I didn't like
  • Better use paypal - or you will be ripped off
#857294
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This outfit is a joke. I ordered and it took 3 weeks to get the parts. Customer waited the whole time. Couldn't make it for a little while and then these clowns consider the time frame too long so I cannot return it. Second reason they will not return it is because...
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1.4
Swift County, Minnesota
I didn't like
  • No customer service skills you bought it you own it
#854374
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I bought a part for 181.00 and then the next day they sent me an email requesting an additional 165.00. Their invoice was 162.00 for the part and 18.00 for shipping. I called them and they would not honor they price listed and still wanted the extra 165.00. I called...
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#821302
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Auto Part Review

Ordered an emblem...$13.00 to ship but saved a couple of bucks. A week later, no part? So they sent it today after a call and email. REALLY. Will NEVER use them again!!!
3.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Turnaround Time
Website
#819935
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You can't cancel a order with them, they will not allow it. Caveat emptor You can't cancel a order with them, they will not allow it. They make most of their money from RMA's and re-stocking fees. You can't cancel a order with them, they will not allow it. They don't...
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Anonymous
MG

I was able to cancel my order with them today 1-8-18. If you read the cancellation policy it states you can not cancel order if order status says "packaging" I ordered my pa...

1.0
I didn't like
  • Not being able to cancel order even though part was not in stock
#818547
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