filters
state:
Show
city:
Show
product:
Show
These people not only raised the price after the initial order, but they did not let me know for about a week. I paid the difference, and didn't get any sort of confirmation email with a tracking number. THEN, I called, and was told the item was shipping that day....
Read more
1.0
I didn't like
  • Awful customer service
  • Lack of communication
  • Rudeness
#1359254
Reply to reviews
I highly recommend avoiding this company due to unscrupulous business practices I encountered when I ordered from them recently. They delivered a part incompatible with my vehicle, and even though their website claimed the part was a match, they refused a full refund....
Read more
#1339855
Reply to reviews
Show

Gm Parts Giant - Unhappy

Gm Parts Giant - Unhappy
551 486 4196 call me thank you My order was cancelled n never received any email of any sort. Please call number
#1264463
Reply to reviews
Show

Gm Parts Giant - Unhappy

Gm Parts Giant - Unhappy
Was calling 3 times and disconnected and no items were delivered and to find just as i enter information of the order number it showed cancelled and i dont understand why. No email to inform me of this matter as my truck is in need of it.
#1264460
Reply to reviews
Horrible customer service. I bought a part from them based on a search conducted using their web page search tool. Then when the part arrives, it is a similar part, but its not the correct part. After asking if I could exchange that part out for the correct part, I was...
Read more
1.0
#1263043
Reply to reviews
We needed a part by the weekend to sell our truck and ordered in Wednesday night. We paid $58 for the overnight shipping to make sure we got the part. The part was coming the same state we live in so we figured this would not a problem. Friday came around, no part, so...
Read more
Anonymous
Jeannie700

I have found the reviews on gmpartsgiant.com, gmpartsdirect.com, gmpartsonline.com, gmpartscenter.net, gmparts-dealer.com and many other dealers online to be about the same. S...

1.0
#1215719
Reply to reviews
Gm Parts Giant - Do not buy from this company!!!
... I order the part THEY suggested using my trucks VIN number so there were no mistakes... They then (slowly) send me the wrong part... When I discover this and call their terrible customer service (which is only available monday-friday) they then inform me that a...
Read more
1.0
#1165399
Reply to reviews
Customer service rude and unprofessional. Called to check order which has been in a verification mode for 5 days. After arguing with the young boy about the website saying they ship normally in 1-3 business days verses the 1-2 it actually states on website, he told me...
Read more
1.6
I didn't like
  • Arrogant man-child in customer service
#1149128
Reply to reviews
Show

Gm Parts Giant - Horrible comapny

I waited a week for a part for my Silverado. After opening the package i discovered it was not the correct part. I asked for a return. I was denied. I paid about 18.00 but the part was only 7.62. GM partsgiant has a no return policy on items less than 8.00. Why ia that?
1.2
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1099824
Reply to reviews
Their system is not accurate as it said a part was for my truck and it wasn't. Also tried to return the part after I found out and they wouldn't take it back . Don't deal with these people as they seem to be a back yard parts dealer and don't really know what they are...
Read more
#1079306
Reply to reviews