Gm Parts Giant

Gm Parts Giant has 1.4 star rating based on 81 customer reviews and ranks 350 of 1347 among companies in Equipment category. Consumers are mostly dissatisfied.

Pros: Cheap, Site, Big selection.

Cons: Lack of communication, Poor customer service, False information.

Recent recommendations regarding this business are as follows: "I ordered a cylinder lock for my truck from them because their website said that it came with the tumblers necessary to code this lock to my existing key. The package came without these components and missing other parts. After speaking with their customer service department they took a week to tell me that II would need to send the parts back and they would not be able to send just the missing parts. In order to speed things up, because I took this part internationally, and I am on a time crunch I decided to reorder the parts and just send back the others for a return. BUT the second set also came missing the tumblers. When I reached out to customer service again they told me that I had all the parts I needed because i have the parts from the photo on their website. BUT that photo doesn't show the TUMBLERS needed to code the lock even though their website clearly says that they are included. The refused to help me any further. They were not able to tell me how I could even purchase the tumblers I needed, they were rude, unhelpful, and misinformed about the products they sell on their own website. When I reached out to the General Manager via email because that was the only form of contact available he did not even respond. DO NOT PURCHASE PARTS FROM THIS COMPANY unless you are willing to throw away your money for their incompetence.", "I don’t recommend. Company is using dirty tactics. Buyer beware!", "TERRILBE BUSINESS NOT TRUSTWORTHY", "GM parts Direct - Buy your stuff here", "DO NOT BUY FROM THIS COMPANY".

Most commonly, consumers tend to contact Gm Parts Giant to ask questions about: Request for Information, Shipping and Delivery, Return/ Replace.

Consumers are not pleased with Reliability and Customer service.

The price level of this organization is high according to consumer reviews.